Write a short note on the role of the waiter in 'You Never Can Tell' George Bernard Shaw presents a moral character in his play You Never Can Tell He is a waiter William Walter Boon He plays an important symbolic and dramatic role Though he seems a minor character Shaw uses him to express the main message of the play A Man of Observation William is calm polite and full of common sense He silently observes the actions and mistakes of others While the upper-class characters argue about love and family William quietly understands them His experience makes him wiser than all the educated people around him Voice of Wisdom William becomes the mouthpiece of Shaw s philosophy His famous line It s the unexpected that always happens isn t it You never can tell sir you never can tell It expresses the central idea of the play Life